Online shopping terms and conditions

Learn more about the terms and conditions governing your purchase of goods and services from BlueChilli.

Statement
All transactions will appear on your credit card statement under the name “Blue Chilli Technology”.

Refund policy
Please see our refund policy for details.

Delivery
Your online services and products should be delivered within a few minutes, however this can take up to a few hours depending on network conditions. If you have not received your online service within 24 hours, contact us immediately and we’ll work out what went wrong.

Consumer data/Privacy Policy
All your private details are protected by our secure database which is only accessible by you, people you authorize via your administration portal and by Blue Chilli technical staff.

Credit card security
Blue Chilli does not store credit card numbers or details on our server. All credit card transactions are protected by Secured Sockets Layer (SSL) 256 bit encryption, as depicted by the “locked” icon in your browser window.

Country of origin
Blue Chilli Technology is based in Sydney, Australia and has offices in Sydney, Melbourne and San Fransisco. See our contact page for your local office. All credit card transactions are processed in Australia in Australian Dollars (AUD).

Currency Conversions
Blue Chilli Technology processes payments in Australian Dollars (AUD). Currency conversions are completed by your card issuer. Check with your financial institution for any fees that may apply to international transactions.

Operating address and contact details
Please see the contact page for address details.

Export restrictions
There are no export restrictions for Blue Chilli services.

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